On the Shoulders of Titans - Illustrated Deluxe Edition

Remaining Surveys Going Out!
4 months ago – Mon, Jul 29, 2024 at 03:36:32 PM

Hey there, everyone!

The smoke test over the last few days was successful so we'll be sending the remaining surveys out this afternoon. It may take a little bit for Backerkit to process them, so we appreciate your patience!

Just to reiterate a couple of the tips from our last update, if you don't see your invite email show up by the end of the day tomorrow, please take a look at the following:

• Spam Folder: Survey emails can occasionally find their way to your spam folder. If you don't see anything come through from Backerkit check your spam folder first.
• Apple ID Email Addresses: If the email address tied to your Kickstarter account is a secure Apple ID address, the survey email may be blocked entirely. The email addresses look something like this:  "[email protected]".  If you're not seeing the email from Backerkit, check to see if your email address looks like one of these. If it does, we recommend that you first change that email in Kickstarter so you avoid any future issues.
• Once you've checked both of those things send us a message here or send an email to [email protected] to let us know what your updated email address is.

Going Forward

Here is what you can expect in the coming months as we work on fulfilling this project.

• First, please remember that we operate on a 12-14 month production and fulfillment schedule.
• As we get all of the products made, you can expect to see an update from us at least twice a month. So stay tuned here for all the latest!
• Once we have the products and are ready to start fulfillment, we will post an update and send an email giving everyone 48 hours to update their addresses if needed. Once that window closes, you will not be able to update your address yourself and will need to contact us directly to make those changes.
• With addresses locked, we will start packing and shipping. This final step will take some time. We appreciate your patience. ❤️

First Batch of Surveys Going Out!
4 months ago – Fri, Jul 26, 2024 at 08:48:33 AM

Hi Everyone!

Thanks for your patience as we sorted out those technical difficulties at the end of last week!

We're just about ready to start sending out surveys, but the last piece of that process is what's called a smoke test. To do this, we send out surveys to about 5% of backers to make sure everything in Backerkit is working as it should and that we haven't broken anything. We'll be conducting this test over the next 24-48 hours. If everything goes well, you can expect the rest of the surveys to go out by Wednesday at the latest!

While we do that, here are a couple of things to keep in mind:

• Spam Folder: Survey emails can occasionally find their way to your spam folder. Once we announce that all surveys have gone out, if you don't see anything come through from Backerkit check your spam folder first.
• Apple ID Email Addresses: If the email address tied to your Kickstarter account is a secure Apple ID address, the survey email may be blocked entirely. The email addresses look something like this:  "[email protected]". Again, once all surveys go out, if you're not seeing the email from Backerkit, check to see if your email looks like one of these. You can try contacting Kickstarter support to change that, though we've seen backers have mixed results.
• If either of the above situations is the case, or you can't find your email invite at all, either message us here on Kickstarter or send an email to [email protected] to let us know and we'll get that straightened out for you.

IMPORTANT: Discrepancy in the Book Descriptions!
4 months ago – Thu, Jul 25, 2024 at 06:03:42 AM

Hey guys! Important update for both those of you who already have AA1 and have backed AA2 due to a lapse in internal communication on our part, for which you have our apologies.

We had announced in the campaign of AA1 that the cases would be wrapped in cloth, with the art printed on said cloth. Due to an issue during our approval process, we did not realize that the case of AA1 ended up printed on high-quality paper instead, for which we are very sorry.

However, as it turns out… this may have been a happy accident.

A previous printer of ours (not our current printer) had gone to lengths to assure us that our detailed (and usually full-color) illustrations would print well on cloth. Unfortunately we carried this belief over when moving to our current printer and failed to verify with them if that was the case, and as it turns out those promises from the previous printer were (in our opinion) extremely overstated, which we discovered in our recent proofs of THE WAR OF THE WORLD.

Please take a look below at the comparison of what the art should have looked like versus what it does look like printed on cloth.

We are showing you this not only to highlight why our failure to verify that AA1 was bound in cloth may have been the best thing to happen to the deluxe edition, but also as reason behind our choice moving forward to move away from cloth printing on the majority of our other deluxe products in favor of high-quality paper (there will be some limited exceptions, like LEGENDS & LATTES, where the art works well on cloth). In the interest of transparency, we’d also like to acknowledge that this means slightly cheaper production costs for Wraithmarked, but not as much as you think. We’re talking about pennies cheaper at the quantities we are printing, not dollars.

Regardless, you have our apologies for 1) the lapse in noticing the printing issue with AA1, and 2) the failure to verify that cloth would work with these products, resulting in us moving away from cloth-binding in most of our projects moving forward.

If you have any questions, let us know in the comments below and we’ll get back to you as soon as we can!

That's a Wrap!!
4 months ago – Fri, Jul 12, 2024 at 03:21:31 PM

Hey there folks!

It's been a wonderful journey with you guys! You've helped us raise more than $120,000 for this incredible book; and now, the campaign for the second installment of Arcane Ascension has come to a close! Thank you all so, so much!

NEXT STEPS

Now for a little housekeeping. With the campaign done, here is what you can expect in the coming weeks and months.

• First, Kickstarter will process all of your payments. That will take approximately 15 days.
• Once the payments have been processed, we will send out surveys to the email addresses you have attached to your Kickstarter account.
• Answer your survey questions and grab any extra Add-Ons you want. Charges for additional items will be processed automatically as you complete your survey.
• It's going to take some time to get all the products made, and then coordinated to fulfill! But you can expect to see an update from us at least twice a month. Sometimes these updates may be about progress with the books, they may be about the other goodies y'all have gotten like the bookmarks, pins, stickers, etc. or they may just be us checking in to let y'all know we're all still hard at work. Regardless, stay tuned here for all the latest!
• As the products get made, expect periodic reminders from us to complete your surveys and/or update your shipping addresses.
• This is further down the road, but in the weeks leading up to fulfillment, we’ll post another address update reminder before finally sending an email giving everyone 48 hours to update their addresses if needed. Once that window closes, you will not be able to update your address yourself and will need to contact us directly to make those changes. See our FAQs for more information.
• With addresses locked, we will start packing and shipping. This final step will take some time. We appreciate your patience. ❤️

Please be aware that the times mentioned above are estimates. We try to stick to them as much as possible but sometimes it takes an extra day or two to move on to the next phase of the process. Especially with big campaigns like this. 

If you ever have questions, please feel free to send us a message here or contact us via email at [email protected] and our support team (8am-4pm EST, Mon-Fri) will be happy to help!

Heading into the final stretch! Also a look at a new interior art piece!
4 months ago – Thu, Jul 11, 2024 at 06:51:38 AM

Hi Everyone!

It's been an awesome campaign with y'all these past few weeks! Thanks to your help, we're poised to match what the first campaign for Sufficiently Advanced Magic did! But let's see if we can beat that!

Also, we have another awesome interior art piece to share from Daniel Kamarudin! Take a look!